General privacy information

PlanEthos collects minimal contact and usage data needed to provide resource access and respond to enquiries. Data is used to deliver requested materials, manage accounts, and improve resource quality. Personal data is stored securely and retained only as long as necessary for these purposes.

01-01-2026 PlanEthos, 362 Sembawang Crescent, Singapore, 750362 362 Sembawang Crescent, Singapore, 750362 [email protected]

Definitions

The following definitions clarify terms used in this privacy material to help you understand how we use information and which responsibilities apply.

Personal data means any information relating to an identifiable individual, such as name, contact details, identifiers, and any other information that can be linked to a person directly or indirectly.
Processing refers to any operation performed on personal data, whether automated or not, including collection, storage, use, disclosure, retention, modification, analysis and deletion.
User refers to any individual who accesses or uses the PlanEthos website, services, or communications provided through purposeplan.info.
Service refers to the features, tools and information accessible via purposeplan.info and any related offerings provided by PlanEthos to users.
Cookies are small data files placed on a device when a website is accessed. They help the site remember preferences, support security, and provide analytics about usage.

Data collection

PlanEthos collects information necessary to provide and improve services, to communicate with users, for security and fraud prevention, and to meet legal obligations. Collection methods include information you provide directly, data generated through use of the service, and information received from third parties.

Information you provide

When you interact with PlanEthos, you may provide personal information to create accounts, request services, complete forms, or communicate with us. We process only the data that is necessary for these purposes.

  • Contact details such as full name, email address, postal address, and telephone number used to create or manage an account or respond to inquiries.
  • Identity and account information, including usernames, passwords (stored securely), and profile information you choose to provide.
  • Transactional and billing information necessary to manage payments and invoices when you use paid features, such as payment confirmation references and billing addresses.
  • Communications and support records, including messages, feedback, survey responses and records of interactions with our customer support team.
  • Professional details or program-related data when you sign up for advisory services or events, such as job title, employer, and service preferences.
  • Any additional information you choose to provide during registration, profile updates or correspondence with PlanEthos.

Information collected automatically

When you access purposeplan.info, our systems may automatically collect certain technical and usage data to operate the site, understand usage patterns, and protect against malicious activity.

  • Device and browser information such as device type, operating system, browser version, and screen resolution.
  • Log information including IP address, access times, pages viewed, referral URLs and search terms.
  • Usage data and analytics metrics that show how services are accessed and used to support service improvements and diagnostics.
  • Location data in coarse form derived from IP address or device settings when you permit location access.
  • Cookie identifiers and similar tracking technologies used for session management and analytics.
  • Performance and error reporting data generated when applications or features encounter issues.

Third-party sources

PlanEthos may receive personal data about you from third parties where you have engaged them or where public records are used to supplement information, always subject to applicable law and contractual safeguards.

  • Service providers operating on our behalf, such as hosting providers, payment processors, analytics and CRM platforms.
  • Publicly available sources and professional directories where you have made information publicly available.
  • Authorized third parties you connect to your PlanEthos account such as identity providers or partners when you use integrated features.

Purposes of processing

We process personal data for specific, explicit and legitimate purposes. Processing is limited to what is sufficient and relevant for the purpose and is described below to help you understand how your data is used.

  • To provide, maintain and improve the PlanEthos website and the services you request.
  • To create and manage user accounts, authenticate users and administer access to service features.
  • To process payments, manage billing and keep business records as required by applicable laws.
  • To respond to enquiries, provide customer support and maintain records of communications.
  • To perform security monitoring, prevent fraud and contribute suspected misuse of services.
  • To carry out analytics and research to evaluate and improve service performance and user experience.
  • To send administrative communications and, where permitted, marketing communications with opportunities to opt out.
  • To comply with legal obligations, support audits, and to enforce our terms and policies.

Legal basis for processing

Where applicable, we rely on one or more lawful bases to process personal data, depending on the context and the nature of the processing activity.

  • Performance of a contract: processing necessary to provide services you request or to fulfil contractual obligations.
  • Consent: where you have given consent for specific processing activities, such as certain marketing communications or non-essential cookies.
  • Legal obligation: processing required to comply with statutory duties, regulatory requests or legal processes.
  • Legitimate interests: for example to maintain service security, prevent fraud, operate and improve the website, balanced against your privacy rights.

Rights under data protection laws

If you are subject to data protection regimes such as the GDPR, you have a set of rights in relation to your personal data. Exercise of these rights is subject to applicable legal conditions and exceptions.

  • Right of access: you may request confirmation of whether we process your personal data and access to a copy of that data.
  • Right to rectification: you may request correction of inaccurate or incomplete personal data.
  • Right to erasure: in certain circumstances you may request deletion of personal data that is no longer necessary or lawfully processed.
  • Right to restriction of processing: you may ask us to limit processing while a dispute about accuracy or lawful basis is contribute.
  • Right to data portability: where processing is based on consent or contract and carried out by automated means, you may request a portable copy of your data.
  • Right to object: you may object to processing based on legitimate interests or for direct marketing; we will review and, where required by law, stop such processing.

Cookies and similar technologies

We use cookies and similar technologies to enable website functionality, enhance security, measure and improve performance, and provide relevant content. You can control cookie preferences as described below.

Types of cookies used include session cookies (temporary), persistent cookies (stored between visits), and third-party cookies set by analytics or service providers.

Cookies fall into categories such as strictly necessary (required for operation), preferences (store choices), analytics (usage measurement) and marketing (ad targeting).

You can manage cookie preferences via your browser settings or the cookie settings available on purposeplan.info. Disabling certain cookies may affect site functionality.

For detailed information, see the Cookie Policy at https://purposeplan.info/cookie-policy.

Sharing and disclosure

PlanEthos shares personal data only as necessary and under contractual safeguards with recipients who support delivery of services, comply with legal obligations, or assist with legitimate business operations.

  • Service providers who host systems, provide analytics, customer support, or other technical and operational services.
  • Payment processors and business institutions when processing transactions or handling billing.
  • Professional advisers, auditors and legal advisors where necessary for legal and regulatory compliance.
  • Public authorities, law enforcement or regulators when required by law or to respond to legal requests.
  • Third parties involved in a corporate transaction such as a merger, sale or restructuring, subject to appropriate confidentiality and data protection arrangements.
  • Partners and integrators only with user consent or where integration is explicitly requested by the user.

International transfers

Data processed by PlanEthos may be transferred to countries outside Singapore or the European Economic Area. Transfers are carried out only where appropriate safeguards are in place or where permitted under applicable law.

Safeguards include contractual protections such as standard contractual clauses, reliance on adequacy decisions where applicable, encryption and other technical and organisational measures to protect data.

Data retention

We retain personal data for as long as necessary for the purposes set out, and to meet legal, regulatory and operational requirements. Retention periods depend on the type of data and the legal basis for processing.

Account information is retained for the duration of your active account and for a reasonable period after account closure to handle requests, disputes and legal obligations. Typical retention for closed account records may be up to seven years where needed for compliance or tax purposes.

Communications and support correspondence are generally retained for a limited period to enable service continuity and quality monitoring, commonly up to three years unless a longer period is required by law.

Technical logs and analytics data are retained for operational, security and performance reasons. Retention typically ranges from several months to two years depending on the type of log and legal or security needs.

When retention periods expire, data is securely deleted or anonymised. Backup and archival systems may retain copies for a limited time; access to archived data is restricted and monitored.

Security practices

PlanEthos implements administrative, technical and physical safeguards designed to protect personal data from unauthorised access, disclosure, alteration and destruction. Measures are regularly reviewed and adapted to evolving risks.

  • Encryption of data in transit and, where appropriate, at rest to protect confidentiality.
  • Access controls, multi-factor authentication for administrative access, and role-based permissions to limit data access.
  • Regular security assessments, patch management, logging, monitoring and staff training on data protection best practices.

Your rights and choices

You have rights with respect to your personal data and choices about how it is used. Some rights are subject to legal conditions and exceptions; we will explain any limitations when you raise a request.

  • Access: request a copy of personal data we hold about you and information on processing.
  • Correction: request correction of inaccurate or incomplete personal data.
  • Deletion: request erasure of personal data in certain circumstances where retention is no longer required.
  • Restriction: request restriction of processing while matters are resolved.
  • Portability: request a machine-readable copy of your data where applicable.
  • Objection: object to processing based on legitimate interests, or to direct marketing processing.
  • Consent withdrawal: withdraw consent for processing where processing is based on consent; withdrawal does not affect processing already completed.
  • Right to lodge a complaint with a supervisory authority if you consider your data protection rights have been infringed.

How to make a rights request

To exercise your rights, contact our Data Protection team by email at [email protected] or by post at PlanEthos, 362 Sembawang Crescent, Singapore, 750362. Please include sufficient information to identify you and the request, and any relevant supporting documents.

[email protected]

We will acknowledge receipt of your request and aim to respond within 30 days. Complex requests or where additional verification or legal assessments are required may take longer; we will inform you if an extension is needed.

Marketing communications

PlanEthos may send marketing communications about products, services or events where we have a lawful basis to do so. Where consent is required, we will only send marketing if you have provided consent and you can withdraw that consent at any time.

You can opt out of marketing using the unsubscribe link in emails, by updating your preference in your account settings, or by contacting [email protected]. Opt-out requests will be processed promptly.

Children's Privacy

PlanEthos does not knowingly collect personal data from children under the age of 16. If an account or data submission indicates a child under 16 and a parent or guardian has not provided consent, we take steps to remove the information. Where parental consent is required by applicable law, we rely on a verified consent process before processing personal data for minors.

Third-Party Links

Our website, purposeplan.info, may contain links to third-party websites, tools, or services. These links are provided for convenience and informational purposes only. PlanEthos does not control third-party sites and is not responsible for their privacy practices, content, or availability. Users are advised to review the privacy policies and terms of use of any external site they visit.

Changes to This Policy

We periodically review and may update our privacy practices. When material changes occur, PlanEthos will post an updated policy on purposeplan.info and a revised effective date. Continued use of our services after changes are posted indicates acceptance of the revised terms. For questions about specific changes, please contact our data protection point of contact at the address below.

Contact Information

For privacy questions or to exercise data rights under applicable law, contact PlanEthos at: 362 Sembawang Crescent, Singapore, 750362; Phone: +6588231699; Business ID: S3317798A. You may also visit purposeplan.info for additional resources and submission forms. We aim to respond to inquiries in a timely and documented manner.